Privacy | Axess

Axess Mobility Inc. (“Axess,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (Axess.xyz), interact with our AV hubs, or engage with our fleet orchestration services (collectively, the “Services”).

1. Information We Collect

We collect information to provide a safer and more efficient autonomous mobility experience.

1.1 Information You Provide to Us:

Contact Information: When you reach out via email (e.g., info@axess.xyz) or through partner inquiries, we collect your name, email address, company affiliation, and the content of your message.

Partner and Fleet Data: If you engage with us as a ride-hail network, vehicle manufacturer, or municipality, we collect professional and business information necessary to facilitate the partnership.

1.2 Information Collected Automatically:

Website Usage: Like most websites, we collect information about your browser type, IP address, and how you interact with our site through cookies and similar tracking technologies.

Operational and Telemetry Data: For our fleet and hub operations, our systems process high-resolution data, including vehicle location, sensor data (Lidar, Radar, Camera), and telemetry to ensure safe dispatch and autonomy orchestration.

Infrastructure Data: We collect data from our AV hubs regarding energy usage, charging sessions (fast charging and wireless), and automated maintenance cycles.

2. How We Use Your Information

We use the collected information for purposes including:

Operating the Platform: To manage the "hub-and-fleet" model and coordinate between AV brands and ride-hail networks.

Safety and Maintenance: To monitor vehicle health, perform autonomous cleaning/servicing, and ensure the safety of our infrastructure.

Product Development: To improve our "nerve center" dispatch software and optimize the energy efficiency of our solar arrays and battery packs.

Communication: To respond to inquiries and provide updates on new hubs (e.g., AXESS: MIA) or service expansions.

3. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

With Partners: We share data with self-driving technology partners (e.g., as part of the NVIDIA Inception program), vehicle OEMs, and utilities to facilitate integrated operations.

Service Providers: We may use third-party vendors to assist with data processing, solar grid management, or website analytics.

Affiliates: We may share information with our other affiliates for business purposes.

Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or to protect the safety of the public or our assets.

4. Data Storage and Security

4.1 On-Site Data Centers: As part of our advanced infrastructure, we utilize secure on-site data centers to process telemetry and operational data. We implement industry-standard physical and electronic security measures to protect this data. 4.2 Retention: We retain data for as long as necessary to fulfill the purposes outlined in this policy or as required for legal and regulatory compliance.

5. Your Choices and Rights

Depending on your location, you may have rights regarding your information, including:

Access and Correction: The right to request a copy of the data we hold about you.

Deletion: The right to request that we delete your personal information.

Opt-Out: The right to opt-out of certain data collection or marketing communications.

To exercise these rights, please contact us at the email address provided below.

6. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

7. International Data Transfers

If you access our Services from outside the United States, please be aware that your information may be transferred to and processed in the U.S., where our data centers and hubs are located.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our technology or legal requirements. We will notify you of any material changes by updating the "Last Updated" date at the top of this page.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Axess Mobility Inc. Email: info@axess.xyz